Refund policy

We have a 07-day return policy, which means you have 07 days after receiving your item to request a return if any part of watch or watch is defective. Change mind is also applicable but it should be returned within 2-3 days.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. If the packaging has been removed, the piece will not be replaced with a new one. We will repair/service the same piece.

To start a return, you can contact us at whatsapp at 0300-2453264

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
A 100% refund (excluding delivery costs) will be given if the defected product is not available in our warehouse. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund too.